Defining airport best practice and strategy:
- Delighting the customer – putting the passenger first
- Implementing decarbonization and delivering the energy transformation
- Impactful non-aeronautical revenue strategies
- Operational and strategic innovation, digital transformation and new technologies
- Culture and community
- Future strategic opportunities: UAM, real estate development, new services
Macro-economic, political and aviation industry trends shaping airport businesses
- The geopolitical landscape and global economy
- Trends in passenger spend and traffic dynamics
- Airline consolidation, fleets and new business models
- Aviation market performance